Frequently Asked Questions

A SideBiz is a a way to make some money along with your main income….a side job, or a .. gig… on the side. You get the idea! Your SideBiz should bring you immense joy and satisfaction, and the cherry on top is that it’ll help you pay those bills.

Biz Coins are rewards you collect with every purchase you make and every review you leave! You can save up your Biz Coins and redeem them as credit towards your purchases on SideBiz!

You can earn Biz Coins by making purchases and leaving reviews. If you create an account with Biz Coins you’ll earn 50 Biz Coins! What are you waiting for? Let’s get saving!

When you checkout there is an option to redeem your accumulated Biz Coins! You can only redeem up to 50% off your purchase!

No Biz Coins do not expire, that wouldn’t be fair at all!

Check out our Sell with SideBiz page located at the bottom of every page! Tell us about what you’re selling and we will get back to you as soon as possible.

PayPal, Credit, and Debit transactions are accepted on SideBiz.

Yes, you can make purchases of products from multiple vendors in a single order. If you are checking availability with one our Vendors, all other products will be removed from your cart at checkout to ensure no payment goes through until your appointment has been confirmed. Bookings and products must be purchased separately.

Yes, you can make an order without signing up for an account, but in order to collect Biz Coins, you must sign up. Having an account makes it easier to track your orders, view your order history, make future purchases, and communicate with your vendor. Sign up and get some Biz Coins – who doesn’t want to save a couple bucks?

To get in touch with vendors please use the “Inquiry” button at the top right of their store. From there, you will be able to communicate with the vendor directly. Once your vendor replies, you can attach links and attachments to help explain what you’re looking for! You can also “Ask A Question” about specific products on product pages.

As long as the Vendor’s policy permits a reschedule, you can absolutely change the time/date of your booking. The best way to do this is to email admin@sidebizstudio.ca and request your reschedule. We will change the date of your booking, and you will not have to make another payment.

Vendors aren’t required to accept a return or exchange unless stated in their shop policies. Before purchasing, make sure to check out the “Policy” in each store to know more about their return policy.

All shipping fees are specific to individual vendors. Before purchasing, make sure to check out the “Policy” tab for each vendor to know more about their shipping arrangements. Shipping will be calculated at Check-Out.

If you’re not receiving any responses from a vendor, please let us know by using the Contact Us link at the bottom of every page, or email us at customersupport@sidebizstudio.ca

If the order you received does not match what you confirmed with the vendor, first approach the vendor and communicate the issue. If the issue cannot be resolved, you can email customersupport@sidebizstudio.ca for assistance or visit the Contact Us link at the bottom of every page. Make sure you have your order number and confirmation available when contacting.

Copy and paste the coupon code in your Cart or at the Checkout Page.

You will receive a confirmation email after your transaction is completed. If you did not receive an email, please contact us. If you have an account with us, you can view orders on your My Account page.

Contact Customer Support using our email customersupport@sidebizstudio.ca, or visit the Contact Us link at the bottom of every page.

Go to the “My Account” tab and continue to “Account Details”, where you will be able to edit all personal and login information shared with the site.