Shipping Policy
Most items are made to order and are ready to ship in 3-5 business days. Please expect longer processing times on custom orders.
Please note: all attempts will be made to re-use and upcycle shipping materials to minimize environmental impact.
Free shipping within Canada for orders over $100 CAD. Free pick-up within Stratford, Ontario can be arranged.
Flat-rate domestic shipping for $12 CAD per order through Canada Post. Ornaments ship for $5 CAD per order.
Flat-rate US shipping for $20 CAD per order.
*International orders: please message for rates.
Refund Policy
If you are not satisfied with your product, returns will be gladly accepted within 14 days of receipt for a full refund, with return shipping costs covered by buyer, in the original form of payment as soon as the product is received by shipper.
Cancellation / Return / Exchange Policy
Cancellations accepted prior to shipping.
Returns/exchanges accepted within 14 days of receipt, with return shipping costs covered by buyer.